Felix Holz, student of business information systems at the University of Rostock, will defend his master thesis on 23.11.2020 on the topic "Process-Discovery in the Context of Personal Services - A Content Based Approach". Supervisors and reviewers were Dr. Birger Lantow and Prof. Fellmann of the University of Rostock.
The defense takes place in a virtual ZOOM room. All interested parties are kindly requested to register by Monday, 23.11. 2020, 08:00 a.m., for the transmission of the dial-in data by e-mail with Dr. Birger Lantow (birger.lantowuni-rostockde).
Abstract:
Personal Services are directed at enhancing the body or personality of their clients. They create unstructered textdata like reports, which are recording changing circumstances, occuring problems or certain actions as well as handled contents. This knowledge seems to be suitable for process analyses. This masterthesis utilizises the Labelled Latent Dirichlet Allocation (L-LDA) - a topic modelling technique - to extract the processed contents aided by domain experts. The reports will be representated by labels, which are used by Process Mining techniques for generating a modell showing the order of handled contents. Goal of this masterthesis is the prototypical combination of L-LDA and process mining and evauluation of this approach. Correctness and usability of the results were rated as below average, but with some necessary adjustments, potentials can be seen.