Although many technological innovations were proposed for housing industries, a lot of innovation potential remains in this area. Smart buildings, ambient assisted living and smart living are only some of many example connected to introducing digital technology and IT into apartment buildings and flats. The area not yet sufficiently explored by research and industry is the possibility to integrate the business processes of housing companies with the processes of their suppliers and partners (e.g., for maintenance of buildings or facilities) and to offer additional services for the tenants as part of the buildings’ infrastructure (e.g., individual assistance services or logistics services). Such services are part of the digital innovation in housing industries and subject of research of the chair business information systems.